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Privacy Policy

Last Updated: December 20, 2025

1. Introduction

Any capitalized terms used but not defined in this Privacy Policy shall have the meaning assigned to them under the Terms of Use, which govern the use of our website www.sevendial.com (the “Website”) and the SevenDial India mobile and handheld application (the “App”).

The Website and the App are collectively referred to as the “Platform”, which is owned and operated by SEVEN DIAL.

2. About the Platform

The Platform acts as a B2B match-making marketplace, enabling users to negotiate and interact with other users for the sale or supply of goods or services.

  • Seven Dial India / www.sevendial.com is not a party to any negotiations between users.

  • We are not involved in or responsible for any agreement, contract, sale, or supply of goods or services concluded between users.

  • Seven Dial does not control or guarantee the quality, safety, genuineness, legality, or availability of any products or services listed on the Platform.

  • We are not responsible for the ability of sellers to fulfill orders or buyers to complete purchases.

3. Information We Collect 3.1 Personal Information

We collect the following personal information during registration:

  • Full name

  • Email address

  • Phone number

  • Business address

  • Company name and GST number (for sellers)

  • Professional designation and firm details (for buyers)

3.2 Business Information

For business and operational purposes, we may collect:

  • Product catalogs and specifications

  • Business documents and certifications

  • Transaction and communication history

  • RFQ submissions and bid-related information

3.3 Usage Data

We automatically collect certain technical and usage data, including:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the Platform

4. How We Use Your Information

We use the collected information to:

  • Create and manage user accounts

  • Facilitate connections between buyers and sellers

  • Process RFQs and bid submissions

  • Send transactional emails, alerts, and notifications

  • Improve platform functionality and user experience

  • Prevent fraud and enhance platform security

  • Comply with legal obligations and resolve disputes

  • Send marketing communications (only with user consent)

5. Public Information Disclosure Important Notice

Certain business-related information will be publicly visible on the Platform, including:

  • Email address

  • Phone number

  • Company name

  • Business address

This visibility is essential for facilitating business connections in a B2B marketplace. By registering on the Platform, you consent to this public disclosure.

Users may manage profile visibility settings via the account dashboard; however, some information must remain public for the Platform to function effectively.

6. Information Sharing

We may share user information with:

  • Other Users: Business profiles are visible to registered users

  • Service Providers: Third-party vendors assisting in platform operations

  • Legal Authorities: When required by law or to protect our legal rights

  • Business Transfers: In case of merger, acquisition, or sale of assets

7. Data Security

We implement reasonable technical and organizational safeguards to protect personal data from unauthorized access, alteration, disclosure, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute data security.

8. Your Rights

You have the right to:

  • Access and obtain a copy of your personal data

  • Correct inaccurate or incomplete information

  • Request deletion of your personal data

  • Object to certain data processing activities

  • Withdraw consent for marketing communications

  • Lodge complaints with a relevant data protection authority

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page along with an updated “Last Updated” date. Continued use of the Platform after updates constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:

📧 Email: support@sevendial.com
📞 Phone: +91 11 6965 2857
📍 Address:
5th Floor, Plot No. 409
Sawain Area, Etmadpur
Agra – 283202
Uttar Pradesh, India