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Terms and Conditions

Last Updated: December 20, 2025
Business Type: Services Business-to-Business (B2B) Marketplace
Company Name: SEVEN DIAL

1. Introduction

Welcome to Seven Dial. By accessing or using our B2B platform, you agree to be bound by these Terms and Conditions. These terms govern your use of Seven Dial India’s services, website, and business platform.

2. Eligibility and Registration

  • You must be a legally registered business entity with a valid GST number and required business documents.

  • Accurate and complete business details must be provided during registration.

  • Seven Dial India reserves the right to approve or reject any registration at its sole discretion.

3. Use of Platform

  • The Seven Dial India platform is strictly for B2B transactions only.

  • Users may list, buy, or sell products/services under permitted categories.

  • Any misuse, fraudulent activity, or spamming will result in immediate account termination.

4. Seller Responsibilities

  • Sellers are responsible for the quality, legality, and authenticity of their products or services.

  • Pricing, stock availability, delivery timelines, and return policies must be clearly stated.

  • Sellers must comply with all applicable local, state, and national laws.

5. Buyer Responsibilities

  • Buyers must verify product and service details before placing orders.

  • Any disputes should first be addressed directly with the seller.

  • Buyers must not misuse contact information or place false or misleading orders.

6. Payment Terms

  • Payments are handled directly between buyers and sellers unless Seven Dial India provides a managed payment or escrow service.

  • Seven Dial is not responsible for payment failures or disputes unless escrow services are explicitly used.

7. Delivery and Returns

  • Delivery terms are defined by individual sellers.

  • Return and refund policies vary by seller and must be confirmed before purchase.

  • Seven Dial does not manage logistics or guarantee product delivery.

8. Intellectual Property

  • All trademarks, logos, images, and content belong to their respective owners.

  • Users must not upload copyrighted, illegal, or unauthorized material.

9. Account Suspension and Termination

  • Seven Dial India reserves the right to suspend or terminate accounts violating these terms.

  • Accounts involved in fraud, illegal activities, or repeated complaints may be removed without prior notice.

10. Limitation of Liability

  • Seven Dial is not liable for any loss, damage, or disputes between buyers and sellers.

  • The platform acts solely as a facilitator connecting verified businesses.

11. Privacy Policy

  • User and business data are protected under our Privacy Policy.

  • We do not sell or share your data without permission.

  • Please refer to our full Privacy Policy for complete details.

12. Dispute Resolution

  • These terms are governed by the laws of Agra, Uttar Pradesh, India.

  • Jurisdiction lies exclusively with the courts of Agra, Uttar Pradesh.

  • Users are encouraged to resolve disputes through mutual discussion before legal action.

If you do not agree with any of these terms, please refrain from using the Seven Dial Platform.

Contact Information

For any queries or support, please contact us:

📧 Email: support@sevendial.com
📞 Phone: +91 11 6965 2857
📍 Address:
5th Floor, Plot No. 409
Sawain Area, Etmadpur
Agra – 283202
Uttar Pradesh, India